HELP & FAQ

Appearance

All items apart from printed material (prints and tea towels) are handmade by myself, each piece will not be identical each will have it's own quirks and personality.

As I use vintage/recycled/found fabrics, not all are in perfect condition. Some areas may be worn or have small patches but this adds to the feel of the piece. If the fabric is new I will clearly state that in the listing, I do use it from time to time.

Fabric

I source my fabric from all over, I am always rummaging in the corners of charity shops looking for that perfect fabric.

If you would like me to make you a Stag with your fabric I can do this, I have made a few tartan ones for some customers. All you have to do is ask!

Postage

All the handmade items are made to order so please be patient, I aim to post within a week of your being placed.

Any rush orders please email me and I can do my best to help.

Each U.K package is sent second class Royal Mail for apart from The Giant Mr Stag which is sent by Parcel Force as it is too big for special delivery.

Outside the U.K is normal post unless specified it will affect the postage price.

Returns

If there is a problem and you are not happy with anything please feel free to contact me.

info(@)awoodentree.com

Sale Postage

All sale orders with be packed and posted within 7 days of order and sent second class Royal Mail. As I will be working hard on everyones order please be patient and if there are any problems feel free to contact me.